Frequently Asked Questions
Got Questions? We've Got Answers!What is WORKBAY about?
WORKBAY is a Pan-African Job Board and Freelance Marketplace that connects African job seekers, freelancers, and gig workers with employers, companies, and individuals looking for talent. We support full-time jobs, part-time roles, remote work, projects, gigs, and micro tasks.
Who can use WORKBAY?
Job seekers, freelancers, students, professionals, startups, SMEs, recruiters, and large organizations across Africa can use WORKBAY to find or post work opportunities.
How do I create an account?
Simply sign up using your email address, complete your profile, and verify your account. You can then apply for jobs, create Gigs or begin offering freelance services.
Is WORKBAY free to use?
Creating an account and applying for jobs is free. However, premium tools such as promoted job posts, featured gigs, or boosted freelancer profiles may come at a small fee.
How do freelancers get paid?
Freelancers get paid through secure payment methods available on WORKBAY. Such as, mobile money, bank transfers, or other digital payment channels. Funds are released after the employer approves the completed work.
How do employers post jobs or projects?
Employers can log in, click “Post Job” or “Post Project,” fill out the required details, set a budget or salary range, and publish. Jobs instantly become visible to candidates across Africa.
What types of jobs and gigs can be found on WORKBAY?
Users can find opportunities in tech, marketing, writing, design, engineering, customer support, sales, education, admin, construction, transport, micro tasks, and many other sectors.
How does WORKBAY ensure quality for freelancers or job-seekers?
We verify profiles, encourage skill tests, request portfolio samples, and use a rating/review system to help employers identify top talent.
Is remote work supported in Africa?
Yes. Many companies across Africa and beyond now hire remote talent. You can filter jobs and gigs by “Remote,” “Hybrid,” or “On-site” depending on your preference.
How do you resolve disputes or issues?
We offer a dispute resolution system where both parties can open a case. Our support team reviews the evidence and mediates fairly to ensure the best possible outcome.
🧰Pan-African JobHub & Freelance Platform that connects African job seekers & employers for Jobs, Projects, Gigs, & Micro Tasks.